Persona Non-Grata

Posted by Erik Landrum on April 2, 2019 in F&I Selling Strategies, Interacting with Colleagues/Internal Customers

Noun: An unacceptable or unwelcome person. When particular salespeople bring a deal back, do your colleagues in the finance department ever find themselves oddly preoccupied with activities? Perhaps this applies to you as well. Do specific members of the sales staff seem to always “box” you in by unnecessarily discussing deal particulars you were hired to take care of i.e. interest rates, terms, p …

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